Intel® Data Center Solutions
Premier Support Partners
Introducing Intel® Data Center Solutions
As an Intel® Data Center Solutions Premier Support Partner, we offer world-class onsite break-fix support, parts delivery, re-work, and repair for Intel Server Products. Qualified through an extensive process, we have direct access to Intel’s technical engineering support teams and are experts on Intel server products. Intel Data Center Solutions Premier Support Partners uniquely offer customers a choice of pre-qualified providers so that customers can select services that best fit their needs. With over 20 years of broad technical expertise, UNICOM Engineering is one of only a few partners selected by Intel Corporation to provide this complete onsite maintenance solution for Intel-branded servers.
We provide Intel server support for:
- Intel® Xeon® Scalable Processor including S2600BP, S2600WF, S2600ST product families
- 2nd Generation Intel® Xeon® Scalable Processor including S2600BPR, S2600WFR, S2600STR product families
- Intel® Server System S9200WK product family
Delivering the Highest of Quality and Safety Standards
With Intel Data Center Solutions Premier Support, you can extend the useful life of your Intel-based servers with certified technicians who provide your customers with the highest quality of care on-site or remotely. You can expect adherence to all Intel, OSHA, and regional safety standards. UNICOM Engineering and Intel deliver with proven success.
Trusted by Intel, Worry-Free for You
Qualified by Intel Datacenter Solutions Group and held to the highest of quality and safety standards • Adheres to all Intel, OSHA and regional safety standards
Performed by Trained Intel Technology Experts
Trained on all DSG server products • Supported by Intel engineering technical support
Fast Onsite Response Delivered
Rapid response • Predictable repair times • Quick access to spares and accessories to support service warrantees
Vetted World-Class Customer Service
Customer satisfaction scores vetted and monitored by Intel Datacenter Solutions Group
Partnering with UNICOM Engineering
UNICOM Engineering brings you the support and expertise you need to offer your customers solutions for the Intel products they need to succeed. Benefits of working with UNICOM Engineering include:
- Extensive hands-on training and product information
- Technician dispatched anytime (24 x 7 x 365)
- Set appointment (1-hour window for service)
- Technician dispatched for on-site troubleshooting
Our support capabilities have been honed for over two decades as we've worked in tandem with Intel’s support team to provide a dedicated and seamless integrated support model for Intel-branded servers. Contact us today to discuss your needs with our team.
Discover Why Leading Technology Companies Trust UNICOM Engineering
The quicker we start to engage the faster this can happen. We’ve provided some baseline information above, but we are much more engaging in person. Let’s discuss the technology and services that will optimize your application and drive performance.